AI deployed where CPG decisions happen

Futurelab helps consumer goods companies use AI in sales execution, commercial reviews and consumer understanding. Forward AI Deployment covers strategy, tools and agents, adoption and company knowledge, with SalesEasy, InsightEasy, ChatEasy and LearnEasy configured around your brand and systems.

AI for CPG and FMCG

We help consumer goods teams use AI in sales execution, commercial reviews and consumer understanding. We train the people, build the copilots and dashboards, connect them to the systems you run, and stay until they are part of the working week.

Futurelab Studios: OpenAI Select Partner · Claude Partner Network

Trusted by teams at Coca-Cola · PepsiCo · ITC · Xiaomi · Patanjali

Trusted by teams at

  • Coca-Cola
  • PepsiCo
  • ITC
  • Xiaomi
  • Patanjali Foods
  • Syngenta
  • Quantum Consumer Solutions
  • Love in Store Technologies

Four layers, one partner.

Most CPG teams already have access to capable AI. What is missing is the work around it. We cover all four layers, so a pilot turns into a habit.

Strategy: Find the highest-value use cases

We map where AI can help across sales, marketing, supply and finance, then rank each idea by value and feasibility so you start where it counts.

Tools and agents: Build copilots, workflows and systems

Sales copilots, commercial dashboards and agents that work with your data and your tools, configured around your KPIs and brand.

Adoption: Train teams to use AI well

Role-based programmes for leaders, managers and frontline teams, built on their own work so the habits stick after the session.

Intelligence: Turn company knowledge into an asset

Playbooks, scheme notes, past reviews and market learnings become a second brain your teams can search and build on.

From insight to shelf to household.

Three places where CPG teams see value first. Each has its own page with what we build and how it runs.

Sales copilots and monitoring

A copilot in every rep’s pocket and one live view of outlets, distributors and regions for every manager.

  • Guided selling in the rep’s language
  • Shelf and competitor capture
  • Exception-led sales reviews

Commercial and consumer insights

Availability, distributor and modern trade questions answered from your data, and consumer signals from what creators and audiences say.

  • On-shelf availability gaps
  • Distributor and account views
  • Consumer and influencer intelligence

AI enablement for business teams

Role-based programmes for leaders and functions, so the tools are used every day, not only in the pilot.

  • AI Essentials for leaders
  • Functional deep dives
  • Workflow-led adoption

Agentic tools, ready to configure.

Each one is live today and is set up around your brand, knowledge, KPIs and systems rather than built from scratch.

SalesEasy: AI-Powered Field Sales Assistant

A white-labelled sales copilot for field training, merchandising support and market intelligence, with voice input in eight Indian languages.

InsightEasy: AI Social Listening and Audience Intelligence

Consumer and influencer intelligence: creator videos and audience responses turned into structured consumer signals.

ChatEasy: AI-Powered RAG-Indexed Chatbot for Orgs

An enterprise assistant that answers from trusted company knowledge, with guardrails.

LearnEasy: AI-Powered Learning Management System

Personalised learning, content and assessments for workforce upskilling.

Coca-Cola: from AI concepts to team workflows.

Challenge: Move beyond awareness

Commercial and functional teams needed to understand AI and apply it to recurring work, not only experiment with tools.

Intervention: A two-day workflow accelerator

Role-based AI essentials, live exercises and practical workflows for research, analysis and decision support.

What changed: Workflows people could act on

Participants described the programme as practical, and said complex ideas were turned into workflows they could use.

Built into your systems, under your rules.

AI only earns its place in a CPG business if IT, legal and the sales head can all sign off on it. This is how we build so they can.

Your data stays yours

We deploy inside your cloud tenancy or on infrastructure you control, and use enterprise AI tools with no-training guarantees.

Rules agreed first

Data, access and hosting constraints are agreed in writing before anything is built.

People stay in charge

Agents work within set permissions and limits, and people approve the decisions that matter.

Your system of record stays the source

Copilots read from and write back to the systems your teams already use, so there is no second version of the truth.

  • ERP: SAP, Oracle, Microsoft Dynamics, Tally
  • Sales and CRM: Salesforce, HubSpot, Zoho, Your DMS
  • Data and BI: BigQuery, Snowflake, Redshift, Power BI, Tableau
  • Channels: WhatsApp Business Platform, POS, Loyalty platforms

Sharper execution, faster decisions.

AI is worth deploying in a CPG business when it changes what happens in the market this week, not what appears in next quarter’s deck.

Better sales execution

Reps get company knowledge at the point of work, and managers see execution gaps while there is still time to fix them.

Faster commercial reviews

Outlet, distributor and regional numbers sit in one view, so reviews start from the exceptions instead of a week of manual reports.

Closer to the consumer

Market feedback, creator content and audience responses become signals that brand and sales teams can act on.

The capability overhang AI can already do far more than most CPG teams use it for. The gap is not the model. It is the workflows, tools and habits around it.

Choose the depth of support you need.

Each option stands alone or becomes the first stage of a longer programme.

AI Leadership Session

Senior-team alignment on where AI matters most for the business.

  • The CPG AI landscape and live tools
  • Priority opportunities, risks and decisions
  • Responsible AI and governance
  • An agreed shortlist of use cases

CPG AI Capability Programme

Role-based programmes for priority functions and their managers.

  • AI Essentials for mixed cohorts
  • Deep dives for sales, marketing, finance, HR and operations
  • Guided practice on real work
  • A skills and adoption plan

Forward AI Deployment

Training, workflow redesign, custom tools and governance, with ongoing adoption support.

  • Copilots and agents on your data
  • Integration with the systems you run
  • Governance and access rules agreed up front
  • Adoption tracked team by team

Start with three use cases.

We rank every idea by value and feasibility, then move the best ones forward in order.

  1. Map and rank

    Workshops with sales, marketing and commercial teams surface the ideas. Each is scored on value and on how ready the data and teams are.

    You get: A ranked list of use cases

  2. Pilot now

    The use case with the highest value and feasibility is built on your data and put in front of the people who will use it.

    You get: A working pilot with a baseline

  3. Prepare the next

    While the pilot runs, the next use cases get their data, owners and teams ready.

    You get: A clear queue with owners

  4. Scale and govern

    What works rolls out region by region, with training, access rules and support.

    You get: Live tools with owners and reporting

  • 75+ organisations, from FMCG to finance
  • 20,000+ professionals trained by Futurelab
  • 50+ AI deployments delivered

Consumer goods leaders on working with Futurelab.

A practical programme that made AI tools and workflows easier to apply.

Vikram Varde, Senior Director

Team Futurelab conducted our first AI Essentials workshop for the ITC North Sales team, and it was a highly impactful start to our AI journey. The team simplified AI concepts effectively, making them practical and relevant for our managers.

Mrinal Pallial, Senior HR Manager

Futurelab has been a valuable partner in enabling our teams at PepsiCo to better understand and adopt AI in their work. We appreciate their continued partnership in supporting our teams on this journey

Akshita Summan, Lead, Talent Strategy

The conversations were clear-eyed, practical, and inspiring. Exactly what India's agri and food industry needs right now.

Sanjeev Asthana, CEO

26+ years inside CPG, technology and consulting.

Kuntal Sharma, Co-Founder

13+ years in marketing and growth leadership at Google, Paytm, Airtel and Amul.

Shabbir Haider, Co-Founder

13+ years across business strategy and technology transformation at Amul, Wipro, PepsiCo and Mondelez.

Frequently asked questions

What does Futurelab do for CPG and FMCG companies?

We help consumer goods teams use AI in sales execution, commercial reviews and consumer understanding. That covers finding the right use cases, building copilots and dashboards on your data, training the teams who use them, and governing them once they are live. We call this Forward AI Deployment.

Where should a CPG company start with AI?

With three use cases, not thirty. We rank ideas by value and feasibility, pilot the strongest one on your data, prepare the next two while it runs, and scale only what works.

Which CPG companies has Futurelab worked with?

Teams at Coca-Cola, PepsiCo, ITC, Xiaomi, Patanjali and Syngenta, among more than 70 organisations across India, Africa, the UAE and South East Asia. Our founders also come from Indian FMCG, including Amul, PepsiCo and Mondelez.

Do you build tools or only run training?

Both. Our live tools include SalesEasy (a sales copilot), InsightEasy (consumer and influencer intelligence), ChatEasy (an enterprise assistant) and LearnEasy (learning and upskilling). Each is configured around your brand, data and systems, and training makes sure teams use them.

Which systems do your CPG tools connect to?

ERPs such as SAP, Oracle, Microsoft Dynamics and Tally; CRMs such as Salesforce, HubSpot and Zoho; your DMS and POS; data warehouses and BI tools such as BigQuery, Snowflake, Power BI and Tableau; and the WhatsApp Business Platform.

Where does our data live?

Inside your cloud tenancy or on infrastructure you control, using enterprise AI tools with no-training guarantees. Data, access and hosting constraints are agreed in writing before we build.

Find your first three AI use cases.

Tell us how you sell and where the friction is. We will come back with the three use cases we would pilot first, and why.