An AI sales assistant that keeps the CRM honest

Futurelab builds AI for sales teams: lead generation and scoring, pre-meeting briefs, calls and visits logged automatically from voice notes, drafted follow-ups and an AI layer that keeps the CRM current. Our own SalesEasy field assistant works in eight Indian languages.

AI for sales · AI CRM and sales assistants

We build AI CRM tools and sales assistants that find and score leads, brief reps before every meeting, log calls and visits automatically and keep the pipeline current, for inside sales and for field teams visiting dozens of stores a day.

Futurelab Studios: OpenAI Select Partner · Claude Partner Network

Trusted by teams at Coca-Cola · PepsiCo · ITC · Xiaomi · Patanjali

Trusted by teams at

  • Coca-Cola
  • PepsiCo
  • ITC
  • Xiaomi
  • Patanjali Foods
  • Syngenta
  • SBI
  • Adda247

The CRM fills itself as the deal moves.

Most CRMs are only as good as what reps remember to type. An AI sales assistant does the typing. Step through a deal and watch the record build.

Find: Leads found and scored

New enquiries and target accounts are enriched with company data and scored against your best customers, so reps call the right ones first.

Prepare: A brief before every meeting

The assistant reads past orders, open issues, emails and the news, and writes a one-page brief with talking points.

Meet: Calls and visits logged for you

A voice note or call recording becomes a structured summary in the CRM: needs, objections, competitors mentioned and next steps.

Follow up: Follow-ups drafted

Emails, WhatsApp messages and proposals are drafted from the conversation for the rep to check and send.

Forecast: A pipeline you can trust

Stale deals, missing next steps and slipping close dates are flagged, so the forecast reflects what is actually happening.

Our field sales assistant, in thirty seconds.

SalesEasy is the AI sales assistant we built for field teams who visit dozens of stores a day. It lives on the rep’s phone and works in the language they speak.

  1. Ask anything on the road and get the answer on the spot.
  2. Snap the shelf to get a display score and the fix.
  3. Just talk, in Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Punjabi or Gujarati.
  4. Snap a competitor deal, and the whole team learns from it.
  5. Learn between visits with bite-sized modules.
  6. Managers see every store: audits, display scores and competitor alerts.

See SalesEasy

Proof you can try, not slides.

These are AI sales products Futurelab built and runs. Client builds start from them or extend them; status is shown as it stands today.

SalesEasy: AI-Powered Field Sales Assistant

An AI sales assistant for field reps: real-time CRM access, route suggestions and call summaries logged automatically.

ClientEasy: AI-Powered CRM and Client Management System

An AI CRM for client teams: tracks every interaction, flags risks and suggests the next step for each account.

ProposalEasy: AI Proposal Builder for Sales and Delivery Teams

Client-ready proposals with sections, sources and impact numbers, exported to Word, PDF or PowerPoint.

More time selling, better data for everyone.

AI for sales is worth building when it gives reps time back and gives managers a pipeline they can believe, without asking anyone to learn a new system.

More selling time

Research, call notes, CRM updates and follow-up drafts move to the assistant, so reps spend their day with customers.

Better leads, sooner

Leads are scored and routed within minutes of arriving, so the best ones get a call while they are still interested.

A CRM people trust

Records are complete and current because they fill themselves, so forecasts, coaching and planning work from real data.

Reps sell. The assistant types. Every minute a rep spends updating the CRM is a minute not spent with a customer. We build AI that captures the work as it happens, and leaves the selling to people.

Four AI sales tools teams ask us for.

Each one works inside the CRM and channels your team already uses, such as Salesforce, HubSpot, Zoho or your DMS, rather than adding another app to learn.

AI lead generation and scoring

Find, enrich and prioritise the accounts most likely to buy.

  • Ideal-customer profile built from your best accounts
  • Enquiries enriched and scored on arrival
  • Routing to the right rep or territory
  • First-touch messages drafted for review

AI sales assistant

A copilot for reps on desktop, phone or WhatsApp.

  • Pre-meeting briefs and talking points
  • Product, price and scheme answers on the spot
  • Call and visit notes from a voice note
  • Follow-ups and proposals drafted

AI CRM layer

Make your existing CRM complete, current and useful.

  • Activities logged automatically
  • Duplicate and stale records cleaned
  • Next steps and risks flagged per deal
  • Natural-language questions about the pipeline

Field sales and retail execution

For FMCG and distribution teams visiting stores every day.

  • Beat plans and route suggestions
  • Shelf photos scored for display and share
  • Competitor activity captured from the field
  • Store-level dashboards for managers

From one sales motion to an assistant reps rely on.

Four steps, each with a clear output, so your best reps shape the tool before the whole team gets it.

  1. Ride along

    Spend time with reps and managers, map where the day goes and pick the motion with the clearest payoff.

    You get: A scoped use case and time-saved target

  2. Build on your CRM

    Connect your CRM, DMS and channels, and build the assistant around your products, schemes and process.

    You get: A working assistant for a pilot group

  3. Pilot with real reps

    Run it with a pilot team, measure time saved and data quality, and fix what does not fit the field.

    You get: Pilot results you can take to leadership

  4. Roll out and coach

    Extend by region with training, monitoring and support, and add the next motion on the same foundations.

    You get: A live assistant with owners and reporting

  • 50+ AI deployments delivered
  • 75+ organisations, from FMCG to finance
  • 20,000+ professionals trained by Futurelab

Frequently asked questions

What is an AI CRM?

An AI CRM uses AI to keep customer records complete and useful: logging calls and visits automatically, scoring leads, flagging deals at risk and answering questions about the pipeline in plain language. We usually add this as a layer on your existing CRM rather than replacing it.

What does an AI sales assistant do?

It prepares briefs before meetings, answers product and pricing questions on the spot, turns voice notes and calls into CRM updates, and drafts follow-ups and proposals for the rep to check. Reps keep the relationship; the assistant does the admin.

Does it work with Salesforce, HubSpot, Zoho or our DMS?

Yes. We build on the CRM and distributor management systems you already use, so reps do not have to learn another tool and data stays in your system of record.

Can AI help with lead generation?

Yes. AI can enrich new enquiries, score them against your best customers, route them to the right rep within minutes and draft a first message. It works best when it learns from your own won and lost deals.

Is this built for field sales teams too?

Yes. Our own product SalesEasy is an AI assistant for field reps visiting dozens of stores a day, with voice input in eight Indian languages, shelf photo scoring and store-level dashboards for managers.

How is this different from your AI training for sales teams?

Training teaches reps to use general AI tools well in their day. This service builds AI tools into your sales process and systems. Many clients start with training and then build.

Scope an AI sales assistant with our team.

Tell us how your team sells, which CRM you use and where reps lose time. We will come back with a practical view of what to build first.